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Smash Repair

We know that accidents can create unexpected stress and inconvenience. That’s why at NARC we do everything we can to make the repair process as easy as possible by taking care of everything for you.

We will assist you with processing your claim – at no extra cost and we can provide you with a replacement vehicle while we repair yours. This means that you can get back to the things that really matter, quicker.


  • Insurance claim
  • Spray painting
  • Panel beating
  • Accident repair
  • Bumper repair
  • Car scratch repair
  • Fleet car repair
  • Paintless dent removal
You have the right to choose us as your preferred repairer and it could benefit you in a number of ways:
1. We are not pressured to use non-genuine parts
2. Our Priority is delivering a quality service that you will happy with and tell your friends about!
3. We’ll arrange a similar car to yours which you can drive during the whole repair process.


We are an approved repairer for most major car insurance companies. We can help you navigate through the complexities of your policy, assist you to lodge your claim and liaise with the insurance company’s assessor.

If your car is damaged in an accident we are here to assist you with your insurance claims. We are an approved repairer for most major car insurance companies and offer a wide range of services should your vehicle be involved in an accident.

Services available after your accident:

· Tow trucks available to pick up and provide towing from anywhere in Victoria (allocation restrictions apply).
· Over 30 years’ experience in the repair industry, repairing everything from minor bumps to major damage, with the equipment to bring even heavily smashed vehicles back to their pre-accident condition.
· Variety of accident replacement vehicles available under certain circumstances.
· Preferred by most major car insurance companies, so you can be sure of a high standard of repairs.
· Lifetime warranty on all repairs we carry out.
· Fitting only genuine body parts to your vehicle is guaranteed, ensuring your manufacturer warranty is maintained.
· Assistance lodging your insurance claims at our office and friendly advice over the phone.
· Every car is washed and vacuumed back to new car condition before collection.

The process of lodging a claim after an accident can be confusing and time-consuming. Once we are provided with the claim number (after the claim has been lodged by you), we can take care of the rest. We are also happy to help with any questions you may have regarding the process of getting your car repaired or any other questions you may have concerning insurance claims.